Call center training
Volunteers with Portland District, U.S. Army Corps of Engineers learn to process calls at the district’s headquarters in downtown Portland Sept. 28 as they prepare to staff a Corps-run call center to help homeowners affected by hurricane damage. The Portland District headquarters is the new, permanent home for the Corps’ Operation Blue Roof call center. Operation Blue Roof, managed by the Corps on behalf of the Federal Emergency Management Agency, provides a free installation of a fiber-reinforced sheeting to cover hurricane-damaged roofs until homeowners can arrange permanent repairs. The call center is expected to be ready as early as Oct. 1. (U.S. Army Corps of Engineers photo by Kerry Solan)

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Photo by: Kerry Solan, U.S. Army Corps of Engineers |  VIRIN: 220928-A-ET072-0002.JPG